If the drive is overused, some issues will happen and cause data loss. I have a white, 2006 Macbook and it is connected by the firewire port. Understanding why My Passport drive not showing up on Mac If needed, replace the USB cable with a new one and establish a connection between the drive and the Mac computer. I bought a 5TB black WD My Passport Ultra and it doesn’t appear on my Mac. However, when I connect it to my 2015 Macbook Pro via USB with the supplied cable and USB C to USB A adaptor I can’t see the drive or any of the partitions either in Finder or using Disk Utility. The hard drive will work as a plug-n-play hard drive on the MAC computer. Have you tried using a different one? Very probably, your My Passport for Mac may have some hardware problems. Here we will troubleshoot the issue one bye one as follows and try to fix the issue. If possible, you can try a USB hub/adaptor that has standalone power supply. Now I just need to find a way to get this to work with my Airport Extreme. If you do, go ahead and run the repairs. Sometimes, your WD My Passport external drive not showing up on Mac just because the cable or port on the computer is bad. Just click Format button to format the hard drive. Steps to Troubleshoot WD Elements Not Showing Up On Mac WD Elements is one of the portable storage device manufactured by Western Digital manufacturer’s. Windows 10 doesn't recognize WD My Passport drive as it was migrated on 22.5.2018 The drive is not shown on my computer. 1. In the last month it has stopped showing up on the desk top when plugged in and … read more Besides, please ensure to check the status of your hard drive after a long time use. WD My Passport Does Not Show up due to Virus Attack As mentioned above, an external hard drive must be formatted properly so that it can be detected by Windows or Mac OS. ... Plug the drive into another PC to back up your files first. Sometimes, there is problem with the the Mac. There is a possible chance that My Passport is incorrectly formatted, and as a result, Mac isn’t able to recognize it. You can find it in the left-hand column under Devices. Here we will share you one of the software and tell you how to do the recovery step by step. When I plug it in, I can’t even see it on disk utilities. In situations where you are unable to detect your hard drive. When I charged up my Mac again it says that the disk was not … And besides, there can be a risk that data on the WD My Passport external drive is lost. Simply, please just change a new cable to make sure the cable is not faulty. Of course, we suggest you follow the above tutorial about recovering data from a damaged disk to recover data first if necessary. That means you cannot access the drive and the data on the drive directly. Reporting: WD Passport HD plugged into PC, now does not show up on Mac This post has been flagged and will be reviewed by our staff. Connect your Western Digital My Passport drive to Mac computer, and let the OS detect and mount the drive for use. It will cause further damage to the lost data on the disk. Here is a simple and quick tutorial of the software. More important, data is priceless, so please do the best as above to protect your drive and data. Check and fix the disk in Disk Utility. The WD Discovery software allows you to set up auto backup options, password protection, import cloud images and documents for Facebook, Instragra, Dropbox, OneDrive, GoogleDrive, etc. With different data recovery methods and technology, the software is able to help you check and find the lost data effectively. The WD ones take more work. Guess I’m used to the ease with which the USB C connections on my newer Macbook Pro and iPad Pro work. Hey I recently bought a 'WD My Passport 0740' external hard drive and, as I have a Mac and PC, I formated it to the Mac like the store suggested. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. I don't have a drive like yours so you will have to research how the drive was originally partitioned to be able to tell if something has changed. If not, the drive might be damaged. Summary: Is your external drive WD My Passport not showing up on your Mac? Plug it to another USB port. We will show you the possible reasons as follows. Here’s how to format a drive to be used on Mac, or repair a corrupted external hard drive. This is the option to choose for you. If it still cannot be mounted normally on another Mac, then you will know that there is a problem with the drive. If after checking and you find the issues is really related to the WD My Passport external drive, then you can try to fix the drive issues in Disk Utility. Restore by Using Clone, Image, or Backup of your WD. There are a variety of reasons why your external hard drive, flash drive, USB drive, or SSD might not be showing up. exFAT or the older FAT32 are formats that can also be read on Mac. Reconnect WD Passport to Mac We will share the guide about how to recover lost data later. Your WD My Passport drive will appear as a rectangular, yellow icon on your desktop (it looks just like the image below). We have final suggestion to make your WD My Passport external hard drive is more safe. First Aid will check the disk for errors and then try to repair the disk if necessary. I have MacOS Mojave. The drive works fine with my 2016 Macbook Pro that has USB C ports. With this easy-to-use software, you are able to recover lost data from not showing up WD My Passport external hard drive or any other types of devices, including USB key, SSD, memory card, internal hard disk, etc. I was not actively reading or writing to the external hard drive, but it did have a list of directories open (no individual photo files, but just the directory names). If it doesn’t work, then it might be the issue of the cable. Open Disk Utility and check the left panel to see if the WD My Passport external drive appears there. Reinstall USB Controller. WD Portable Drives. Check and change the system preferences. In shooting another video for Call That Geek, I found that my WD Passport not recognized in the system. We suggest this tiny tool for you because it can not only format the drive, but also with this application, you can even wipe the data permanently on any drives. I have a 2TB WD My Passport for Mac and it is not showing up on my Mac Book Pro, running Mac OS High Sierra ver 10.13.6. I have a NTFS reader installed on the Mac I did the reset PRAM. CBB. You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/21239, I am having a similar problem. thanks. Why WD My passport Ultra Not Showing Up Mac? After formatting it, I made sure it worked on both (which it did), so I copied all my files onto it but now it refuses to recognise on the PC. However, please note that the wiped data is no longer recoverable, so please be careful to do this. After that, you would be able to access your WD My Passport external drive and get your data back without problem. After the scan is finished, you will find all the found files are listed for check. An external hard drive doesn't show up on Mac simply because your Mac's USB cable or USB port is bad. The previous night, I copied some project files onto my External Hard Drive. Also, do sure to take a backup before formatting. Or any other reasons will lead to the issue. TogetherShare Data Recovery for Mac is the software we suggest for you. 3) Choose your format, give the drive a name. No drive letter name is shown. However, if it still does not show the missing files from your WD My Passport drive, then try the next fix: b. If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac … We suggest you recover the lost data first. Later I went back and retried the USB C cable and USB A adaptor that came with the drive. Faulty USB cable or port. In such a case, Disk Utility see your external disk, your options are First Aid, Erase and Restore. You can change the ports to have a try first. Give Your WD My Passport External Drive a Name. Then you can unplug the WD My Passport external hard drive manually. Check if the WD Easystore hard drive not showing up on Mac problem has been resolved. It’s TS DataWiper for Mac. Before reformatting the disk, please check and ensure to check the file system that can be read on Mac. Powerful & easy-to-use data recovery software. You will be able to back up your computer on the external hard drive using Time Machine application. However, sometimes, virus infection might corrupt the file system of WD my passport external hard drive and make it not show up when you connect the external to your computer. Only a few easy steps needed, you can get back lost data from the damaged drive effectively. 4) Click on Erase and it will then reformat the drive. Here's how to reformat your drive in Disk Utility so it can be read by Mac: 1) Open Disk Utility. A Universal Serial Bus (USB) Controller is a chip or device that enables the … It's better to send it to a local reparation center. Actually, most drive issues are caused when the disk is removed without ejecting it properly. Method 1: Initialize WD hard drive in Disk Management. 4. Or we will help you recover lost data from the damaged drive. Realize the trick is make sure the connection is really tight on the adaptor. by Carlos updated on 2020-06-13 to Mac Data Recovery. If your WD My Passport external hard drive is formatted using a file system that the Mac cannot read, or it is corrupted, you can try to reformat it directly to fix the issue. 2)Choose Preferences > General, please check and ensure External Drives option is ticked. Normally, you will soon see the external drive WD My Passport on the desktop once it’s connected to your Mac’s USB port. The battery ran out. Please first eject the external hard drive in Desktop or Finder by right clicking the disk and choose Eject. Also, if you change the cable but the issue persist. Also, we will do our best to make that is more of a guard against this error happening again. On the next screen of Disk Utility you will be able … 1)Click on Finder in the menu at the top of the screen on Mac. I have an older 4TB WD My Passport which shows works perfectly, so the connection on my Macbook is not faulty. When the My … Please keep reading on. The Mount option will be greyed out.). We will also introduce another simple software to help you format the drive. Even though it feels connected you have to make sure there’s no gap or looseness on the adaptor and also that the USB C connector on that goes to the drive is also completely plugged in. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. I'm using a WD Passport Ultra 1TB external hard drive as the back-up device for my computer, and it worked perfectly for the last few months. Don’t cut down power suddenly while the computer is running or the data is transferring between your devices. If there are important data on the not showing disk, you may want to recover lost data first before repairing the hard disk issue. I have been working in cross platforms, and made a switch from Windows to Mac(MBP2015). Copyright © 2021 TogetherShare. To make sure that your external drive doesn’t become corrupted again in the future, please always unplug the disk properly after using it. Disconnect a USB cable and reconnect it. Besides, you can learn how to access the contents on WD My Passport that’s not showing up on Mac Desktop/Finder/Disk Utility. Other NTFS hard drives are all showing up … Navigate to Finder if Your Drive Isn't Visible Now, go the ‘Unknown device’ and right-click on it. I was able to get to work as well. The first … Here will help you trouble shoot the issues step by step. If there is no volume listed your Mac, it is not able to access the drive then. We can do the best to fix the issue that WD My Passport not showing up on Mac Desktop/Finder/Disk Utility. It can recover lost photos, videos, documents and other files on any digital storage devices. First, please check the ports on both the external drive case and the Mac. If after running First Aid the Mac finds errors you could fix, you may see the option to Repair Disk. I haven’t tried a different one as most of my adapter go from USB A - USB C so I can use USB A devices on my Macbook Pro with only USB C connectors. 5. The systems after Sierra use Apple File System (APFS). Just turn on your Mac and when it boots up, plug in your My Passport drive to your WD. Note: If you still need the data on the damaged drive, please don’t choose the Restore and Erase option. If not, the external drive will also not be mounted normally. We will show you the possible reasons as follows. WD External Drives. Using a WD My Passport Partition. You can try one of the best Mac data recovery applications in the market. A proper connection is the most basic … In this case, try connecting the My Passport HDD to a Windows computer and format it with ExFat. Restore the files lost from WD My Passport by using its clone, image, or individual files’ backup (if you have any). Please do as follows step by step to accomplish the task. Here is the download available for you. Then run it from Launchpad, choose Disk Format. Was able to find and try and different USB A - USB C cable and it worked on my 2015 Macbook Pro! My wife read it somewhere. What’s more, if you want to recover lost data in other cases - such as deleted files by accidental, reformat hard drive wrongly, deleted/lost partition, and so on - you can also try to use this software to recover the lost data. So the next step is to try plugging the drive into a PC. Can I fix it or should I return it? It was all fine, today morning, its just not showing up. Also, you can see it easily in the Finder. From the options, select ‘Properties’. If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Today, when I was trying to do a back-up, I connected this device to my computer, but it was not showing up. I … My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Try Quick fixes when WD hard drive is not recognized by Mac. October 15, 2020, 9:46pm #1. Recover lost data from not showing disk. Disk Utility will verify and repair minor disk issues. If you have a cable that splits into 2 USB connectors, please plug both connectors to your Mac to make sure it has enough power supply. So the next step is to plug your WD My Passport external drive to another Mac. I have MacOS Mojave. 2 machines back lost data from your drive and the Mac is really on. 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